Bus fares going up for First passengers using app and prepaid tickets

July 10 2019
Bus fares going up for First passengers using app and prepaid tickets

BUS operator First is raising fares for passengers who use prepaid tickets, including the mTicket phone app.

Adult single fares in the Bristol Zone will go up from £2 to £2.25 and day tickets will rise from £4 to £4.50 – an increase of 12.5% – while week tickets will go up from £17 to £18.90: up just over 11%.

West of England Zone fares will rise by 10%, from £3.50 to £3.85 for single journeys, from £6 to £6.60 for a day ticket and from £22 to £24.20 for a weekly ticket.

Month and year prepaid ticket prices will also rise for Bristol and West of England zones, with the increases in force from July 21.

As well as the mTicket app, prepaid tickets also include PayPoint and Payzone stores, Metrobus iPoints, online and First’s Travelhub at Bristol Bus Station.

The price of tickets bought on board will remain the same.

First West of England says it is the first time since 2015 that prices for pre-paid tickets have risen.

Commercial Director Rob Pymm said: "The new fares are essential in helping us continue to improve our service across our Bristol network, as we aim to encourage more people to travel with public transport.

We recently announced that 77 new, state-of-the-art buses running on bio-methane will be coming to the city in the coming months, significantly improving the city’s air quality. We are also investing more buses into Service 2 from September, and we’ll be announcing improvements to other services over the coming months.

We have worked hard to keep the increases to a minimum and our pre-paid fares still offer the best value and are the best way to speed up the boarding process and keep journey times down. We are of course making no changes to our onboard tickets.

The Bristol day mTicket has been £4.00 since October 2015, so this is the first increase for nearly 4 years, and our data shows customers get great value from our season tickets, with our Month ticket fare equating to £1.34 per journey based on typical use.”

First has also announced that night tickets, which can be used from 7pm each day, will now be valid until 7am the following day, rather than 4.29am.

The company said: “This will give night shift workers, as well as those enjoying Bristol’s nightlife, more time in which to benefit from the ticket, which for the Bristol Zone will cost adults £3.30 and students and young people £2.30 if bought in advance, or £3.50 and £2.50 respectively from the driver.”

More details of fare changes can be found here.