Cyber hacking attack hit appointments at Thornbury Health Centre surgery

May 30 2017

A THORNBURY GP practice has returned to normal after being hit by the cyber hacking attack that targeted the NHS.

A THORNBURY GP practice has returned to normal after being hit by the cyber hacking attack that targeted the NHS.

The Streamside Surgery - formerly Dr Male and Partners - is based in the town’s health centre and was among a number of NHS trusts and organisations affected by the recent incident.

It caused chaos for those involved, with thousands of scheduled appointments cancelled around the country.

Streamside Surgery had no computer access and could only run an emergency service, cancelling all routine booked appointments and blood tests.

Its patients on repeat medication who needed new supplies were able to go to pharmacies for enough medication to last for 30 days.

The practice was able to offer a limited service three days later but said the attack had caused a backlog in activities such as making appointments and printing prescriptions. A fully functional service was operating on the fourth day.

Steph Celso, the practice manager, said: “There are no reports of any patient information being compromised but the practice is taking the threat very seriously.

“We would like to thank patients for their co-operation and understanding.”

• GP changes have been announced at the practice, with Dr Mark Thompson now retired and Dr Syed Haque leaving. Dr Fiona MacPherson has joined the practice and a new partner, Dr Martin Wicks, will join the surgery in August.